The Pot Has A General Smell Of Food, Should I Be Concerned?
It is typical for the pot to acquire a general smell of food. It is not an obvious smell and …
Read MoreIt is typical for the pot to acquire a general smell of food. It is not an obvious smell and …
Read MoreThe patina is normal and with use, the pot will grow a patina on the bottom and on the sides. …
Read MoreProduct warranty information can be found here: Shipping & Warranty
Read MoreSome peeling with an unused pot that has only been seasoned, is normal. When you wash and season it the …
Read MoreVery rarely, some “glass” stoves when used with the SimmerMat diffuser may emit this smell. Please let the smell from …
Read MoreThe diffusers do get discolored within a few uses, because the polish is burning off, even without water precipitating onto …
Read MoreYou may see some minor cracks on the bottom of the pot and this happens because of too much heat …
Read MoreThis is something you may hear, especially with newly fired earthenware. It will disappear with time and it is simply …
Read MoreSometimes you may experience cream, brown or black colored deposits on the outside of the pot while cooking and here’s …
Read MoreMinor surface or hairline cracks may show up on the bottom, and it’s normal for this to happen and shouldn’t affect the …
Read MoreMEC made from 100% pure and primary clay is inorganic and does not promote the growth of mold or mildew …
Read MorePictures should not be expanded or magnified. Please send the actual size of the image and the picture should contain …
Read MoreMost times it’s enough to wipe the pot with a cotton cloth after washing. But sometimes, if the pot didn’t …
Read MoreIf you start the recipe with ghee and/or other animal fats, you may see this happen sometimes. Because any animal fat (including ghee) …
Read MoreSo long as you did not let the soap sit in the pot for too long (over 10 minutes) this …
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